Cookie Policy

This is the Cookie Policy for eWay, accessible from https://ceway.co.uk.

What Are Cookies

Cookies are tiny files that are downloaded to your computer to improve your experience, and are stored inside your browser. Most sites on the internet use cookies to enable features and functionality which would not be possible without them.

This page describes how eWay uses cookies and why they are needed. This page also describes how you can prevent these cookies from being stored, however please note that this will prevent certain elements of the site from working correctly.

For more general information on cookies see Wikipedia’s article - https://en.wikipedia.org/wiki/HTTP_cookie

How We Use Cookies

We use cookies for a variety of reasons detailed below. There are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you allow all cookies on this site if you are not sure whether you need them or not.

We do not use cookies to collect or store your personal information.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser. Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

If you still wish to disable cookies, information on doing so can be found on the following sites:

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies - Cookie settings in Internet Explorer  

http://support.mozilla.com/en-US/kb/Cookies  - Cookie settings in Firefox  

http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647  - Cookie settings in Chrome    

https://support.apple.com/kb/ph21411?locale=en_GB - Cookie settings in Safari    

The Cookies We Set

Login related cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page within the site.

Third Party Cookies

Google Analytics

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web. This helps us to understand how you use the site and provides us with insight into ways that we can improve your experience. These cookies may track how long you spend on the site and the pages that you visit so we can continue to optimise and improve the site over time.

Google Analytics does not store any personal information; we’re able to see statistical information on how this site is used, but we are not able to relate that information to a specific person or device.

Data is retained in Google Analytics for 26 months, and is not shared with any third parties.

For more information on Google Analytics cookies, see the official Google Analytics page.

Pingdom

This site also uses Pingdom for performance monitoring. Pingdom allows us to see when the site is having trouble, performing too slowly, or is in some way broken. Pingdom may add a cookie to your browser to better monitor how the site is performing between pages.

LivePerson

Some pages within the site allow you to initiate a live chat session with a member of staff. To do this, LivePerson’s web chat software may add a cookie to your browser in order to maintain your chat session between pages.

Contact

Questions, comments, and requests regarding this policy are welcomed and should be addressed to Dataprotection1@simplify.co.uk– we will endeavour to respond as soon as possible.